Web Help Desk tasks

Resource Management

Simplify and automate day-to-day resource management through Samanage and HappyFox zap.

Produce a Samanage incident or resource or contract whenever a new ticket is produced. Or produce a new ticket in HappyFox when there's a brand new Samanage incident or resource or hardware and apply the help-desk abilities on the top of the classy resource management tool

Email Automation

With MailChimp and HappyFox zaps you can include a customer towards the Mailchimp account whenever there's a brand new user raising a ticket in HappyFox. The other way around, produce a ticket whenever there's a customer activity around the mailchimp emails, permitting you to definitely monitor and have interaction interested prospects for the business.

Project Management Software

Through Zapier you may create an Asana task from the new ticket permitting you to definitely manage the problem timelines from Asana. By doing this you develop a link between support and dev teams.

Crm

Decide to create occasions, tasks and contacts in Sales force each time a new ticket is produced in HappyFox

Also produce a ticket when there's new task, new account, new situation, new note or perhaps a new lead in Sales force

e-Commerce

If you're running a web-based store using Shopify, create new tickets whenever you receive a new order or perhaps a customer through Shopify, so that you can engage your clients in an easy method.

To check it out, Zapier allows you trigger as much as 100 tasks per month free of charge on their own trial version. Mix the functionality of multiple services, manage tasks and leverage the energy of HappyFox and Zapier.


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