Web Help Desk tasks
Resource ManagementSimplify and automate day-to-day resource management through Samanage and HappyFox zap.
Produce a Samanage incident or resource or contract whenever a new ticket is produced. Or produce a new ticket in HappyFox when there's a brand new Samanage incident or resource or hardware and apply the help-desk abilities on the top of the classy resource management tool
Email AutomationWith MailChimp and HappyFox zaps you can include a customer towards the Mailchimp account whenever there's a brand new user raising a ticket in HappyFox. The other way around, produce a ticket whenever there's a customer activity around the mailchimp emails, permitting you to definitely monitor and have interaction interested prospects for the business.
Project Management SoftwareThrough Zapier you may create an Asana task from the new ticket permitting you to definitely manage the problem timelines from Asana. By doing this you develop a link between support and dev teams.
CrmDecide to create occasions, tasks and contacts in Sales force each time a new ticket is produced in HappyFox
Also produce a ticket when there's new task, new account, new situation, new note or perhaps a new lead in Sales force
To check it out, Zapier allows you trigger as much as 100 tasks per month free of charge on their own trial version. Mix the functionality of multiple services, manage tasks and leverage the energy of HappyFox and Zapier.