Web Help Desk Single Sign on

Single Sign-on and the

Quick guide on enabling remote authentication inside your Freshdesk portal:

Please be aware that you'll want developer assistance to setup SSO.

  • Visit the Admin tab and then click the safety icon.
  • Enable Single Sign Up by hitting the toggle.
  • You'll be given a Secret key that you'll tell Freshdesk. This key ought to be stored private as anybody getting hang on this key may use it to gain access to your support portal.
  • Setup your Remote login and Remote Log out pages and supply individuals Web addresses here.
  • Remote Login URL: This is actually the Link to the page that Freshdesk will redirect the customers asking for remote Login for your support portal. This is how you are able to arrange it using Ruby.
  • Remote Logout URL: Freshdesk redirects the customers who log from your support portal for this page.
  • Parameters within the Redirect URL

    The redirect URL that you simply send Freshdesk after user validation should contain the next parameters using their corresponding qualities.

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