SharePoint Web parts Help Desk

SharePoint help desk template Pistachio InstallationWithin this first publish in our SharePoint Help-desk series, we'll walk-through the needs featuring of the help-desk system we will build for SharePoint. We'll use Pistachio to produce our helpdesk application, which will not require any programming. The help-desk system includes forms, business rules, a standing board, a SharePoint workflow, and it'll store all it's data in SQL Server.

Relating to this Series

Within the next four days i will be posting a number of articles by which we configure an entire help-desk request system using Pistachio and SharePoint. Each article covers one part of the application, beginning using the fundamental request form after which successively adding more complex features. Here's the schedule of the items i will be doing:

  1. Setting up Pistachio, and an introduction to the helpdesk features we'll build
  2. Building the request form
  3. Affixing a workflow towards the form
  4. Setting up the helpdesk open ticket board
  5. Adding rules to produce a back-office form of the helpdesk form
  6. Creating a summary report of request types by month
  7. Exhibiting suggested solutions whenever a user completes the request form
  8. Delivering a follow-up survey once the request is closed

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3D Innovations DeskCycle Desk Exercise Bike Pedal Exerciser, White
Sports (3D Innovations)
  • Lowest pedal height available; Only 10 Inches; Can work with desks as low as 27 Inches; See description for details
  • More than twice the resistance range of the other pedal exercisers; 8 calibrated resistance settings; from very easy to more than you need
  • Magnetic resistance provides smooth, quiet pedal motion; let s you focus on your work and your co-workers focus on theirs
  • Same patented magnetic resistance mechanism and high quality components as the MagneTrainer
  • 5 function display shows speed, time, distance calories and scan; Online calorie calculator on website for very accurate calories burned

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