Simple help desk software open source

Global customer care startup Happyfox has released a brand new open-source mobile helpdesk software development package, HelpStack. It will help iOS designers to supply easy-to-use support interface for his or her clients to achieve out whether they have any problems or wish to leave some feedback.

HappyFox

Outdoors-source features open HelpStack to everybody (not only compensated programs), ideal for the varied and ever-altering mobile application world. By using it, the developer community can collaborate to boost its abilities, and there's no restriction on the amount of finish-customers or agents.

Importantly, HelpStack connects with your favourite helpdesk solutions, including Happyfox, Zendesk and Desk.com.

“Mobile application ecosystem has become more complicated, as clients expect instant in-application customer care while application designers – who offer items free of charge – can't afford to possess help-desk programs that may enable such user engagement, ” stated Shalin Jain, Boss, Happyfox Corporation.

The California-based company evolves a multi-funnel customer care help-desk solution and competes with Zendesk and Desk.com.

Based on recent data, around 90% of iOS programs launched as free applications in the last few years, and mostly produced by small teams might not be utilizing a full-blown help-desk. HelpStack is the answer for in-application clients support solution that's extensible, scalable, cost-effective and available to all.

At the moment, it combines with more than 20 SaaS-based programs, including Sales force and Google Applications, supports around 35 languages across iOS, Android and Home windows mobile platforms. Noted for its solid ticketing abilities and straightforward interface, Happyfox suits the help-desk needs of both traditional companies and modern, high-tech companies of dimensions.

Shalin Jain began Tenmiles (now Happyfox), a person-support and help-desk software from Chennai in 2000 while still attending college. At 18, Shalin was totally driven through the passion to produce items which are loved around the globe.

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