POS Help Desk Technician

Service & Support Help DeskSDCR’s Help-desk offers staffed POS Support 24 Hrs each day, seven days a week.

The SDCR standard five-step methodology:

  1. Find out the difficulty quickly and precisely
  2. Establish the expectation from the client
  3. Match the word what and discussion level towards the capabilities from the customer
  4. Determine the very best methodology to resolve the problem and implement an answer
  5. Document the answer and communicate it through established channels

One toll-free number connects you with this in-house help-desk team. 7 days per week, 24 hrs each day, you will get help with procedures, management reviews, and related software troubleshooting. SDCR help-desk professionals can dial to your program via modem to provide you with probably the most professional on-line support for the POS system. Troubles are either software or hardware related that the help-desk will differentiate. Through the years POS systems have developed and be more complicated. SDCR has stored pace by employing, training and looking after a technical in-house support department additionally to the area specialists. SDCR’s help-desk phone support enables the freedom to carry on business as always without the headache of on-site software support. Get the telephone. SDCR could keep your company running easily and viably.


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