Help Desk - Technical Support Specialist

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Summary

Some computer support specialists, known as help-desk specialists, assist non-IT customers who're getting computer problems.

Computer support specialists provide information to individuals and organizations using software applications or equipment. Some, known as network system support specialists, support it (IT) employees inside their organization. Others, known as computer user support specialists, assist non-IT customers who're getting computer problems.

Most computer support specialists have full-time work agendas however, many fail to work typical 9-to-5 jobs. Because computer support is essential for companies, many support specialists should be available 24 hrs each day.

Due to the number of abilities utilized in different computer support jobs, you will find many pathways in to the occupation. A bachelor’s degree is needed for many computer support specialist positions, but an associate’s degree or postsecondary classes might be enough for other people.

In May 2012, the median annual wage for network system support specialists was , 090.Computer support specialists The median annual wage for computer user support specialists was $46, 420 in May 2012.

Employment laptop or computer support specialists is forecasted to develop 17 % from 2012 to 2022, quicker than the typical for those jobs. More support services is going to be needed as organizations upgrade their computer equipment and software.

Compare the task responsibilities, education, job growth, and pay laptop or computer support specialists concentrating on the same jobs.

Computer support specialistsFind out more about computer support specialists by going to additional assets, including O*Internet, a resource on key qualities of employees and jobs.

Help-desk specialists provide help computer customers.

Responsibilities

Network system support specialists typically perform the following:

  • Make sure evaluate existing network systems
  • Perform regular maintenance to make sure that systems operate properly
  • Trobleshoot and fix neighborhood systems (LANs), wide area systems (WANs), and Internet systems

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