Inventory Help Desk software

Thanks for visiting the beginning of the six part series about inventory system integration trends! You will find possibilities to improve the precision of inventory information accessible by district- and college-level staff by simply interfacing systems much like your buying, fixed resource, mobile phone management, help-desk, cash management, and network management that could all hold valuable resource data. Within this installment, we'll discuss the way your help-desk system and inventory management system could be valuable complements to one another which help reduce manual data entry while increasing information transparency across your assets.

It isn't uncommon for all of us to go over with school districts the variations from a help-desk system as well as an inventory management system. Lots of districts are battling to make use of their help-desk tool to do inventory control tasks, however they are unsuccessful if this involves recording purchase history, monitoring existence cycle particulars, and offering audit abilities, to title a couple of critical inventory needs for budgeting, planning, and daily management.

But a listing management system isn’t your response to your ticketing goals either. Yes, a repair tech could make use of the resource statuses of the inventory management system to log work particulars, but inventory control software isn’t really created for ticket creation by staff or students, arranging, monitoring work hrs or parts employed for repair, that is in which a strong help-desk system could be invaluable.

Result in the Two Systems Interact

A great help-desk system along with a good school inventory management system could be valuable complements to one another. The 2 systems can function together to lessen duplicate data entry and supply consolidated confirming. A powerful resource inventory management program will have the ability to accept records from the district’s help-desk system to provide a genuine-time look at where inventory is and it is current status. Getting both of these systems interface implies that repair specialists do not have to by hand go into the device’s status and ticket information into both systems (which results in more inaccurate data and more happy staff).

Elevated User Accountability

A help-desk system is a superb tool for controlling and tasking a district’s IT support team. They really wants to ensure technology devices are working correctly, and never stashed inside a closet damaged and unused. But, that system alone won't have the ability to hold students and staff responsible for any released products or damage triggered to products designated for them. A great inventory management system may also integrate using the district’s student information system to accelerate a job of products to students and staff, assign charges/costs, and collect obligations.


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