Help Desk software for SharePoint 2010

Crow Canyon Software, which evolves SharePoint programs, features new confirming tools that enhance service desk, customer care and resource monitoring abilities, the organization claims. The choices come merely a couple of days before SharePoint Conference 2014 - where a large number of new tools and technology is likely to launch. The large question: Can SharePoint help-desk tools stand tall even while cloud options like ServiceNow and ZenDesk proliferate?

The brand new Crow Canyon tools support both SharePoint 2010 and 2013. The choices include:

  • Calculated Tables Web Part, which forces dashboards and workspaces for that monitoring of help-desk, sales departments, customer support, order monitoring, resource management, and much more, the organization claims.
  • Microsoft Access Confirming Tool for SharePoint, which supplies confirming and analysis on SharePoint lists from inside Microsoft Access, Crow Canyon assetts.

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