Remote Help Desk support Services
Monitoring and looking after your IT systems in-house can rapidly be a colossal job that consumes your precious assets, annoying in the task of finding and taking advantage of IT to include real value for your business. Our helpdesk support services help to relieve the pressure and allow you to repriotise assets accordingly.
Softcat can help you liberate your assets through many of it support services, shipped either onsite or remotely via telephone using positive monitoring directly from our personal condition-of-the-art 24 x 7 NOC (network procedures center) situated in Marlow United kingdom. All ITIL compliant, our IT support services include:
The below diagram represents how Softcat's service desk interacts with this clients, partners and suppliers.