Payment Management system Help Desk

  • Lost hrs means lost productivity, which impacts your main point here. Provide your customers working out and support they have to optimize the advantages of Voyager — and gain critical insight — to function at peak efficiency.

Yardi Help-desk responds with prompt assistance by telephone, email, along with a centralized ticketing system. With this particular superior support from trained Yardi specialists, your employees can concentrate on their core expertise, while monthly confirming engages you with insight for proper planning.

Product Highlights

  • Greater Efficiencies

    Yardi Help-desk clients have limitless use of our recurring number of instructor-brought classes using GoToMeeting®. These classes concentrate on common property site procedures for example processing traffic, work orders, and move-inches, and can help begin a firm foundation of Yardi software expertise for the customers. Furthermore, custom classes customized for your company — including new worker training — are for sale to empower your team with application proficiency. Yardi can provide an internet site having a video training library, in addition to personalized video tutorials.

  • Talking to Services

    Yardi experts will talk to your business in compliance with guidelines as well as your guidelines. We provide personalized, project-based scoping and planning, module and have implementation, custom confirming, third-party integration, training, and detailed efficiency reviews.

  • Expert Implementation

    At Yardi, we feel gifted and repair-oriented people result in the difference, and we're proud to use nearly 3Thousand technology specialists in 25 offices around the world. That will help you rapidly realize the advantages of your Yardi software, our highly trained team provides efficient system implementation that guarantees fast execution and minimal disruption for your onsite staff. Should you require custom programming to satisfy your confirming needs in order to integrate third-party programs, Yardi can offer that, too.

Key Features

  • Devoted toll-free telephone number and current email address
  • Offered by 8:00am to eight:00pm EST
  • Centralized ticketing system tracks tickets by property
  • Defined service levels include normal, critical, and custom response
  • Monthly confirming package provides insight for staff training needs
  • Statistics show usage by volume, frequency, and problem type
  • Training available onsite, online, and thru custom videos
  • Monthly calendar for online training
  • Optional services include data entry to setup qualities
  • Scalable support reacts to your altering needs
  • Talking to, planning, and project management software services available

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