HEAT Help Desk Management system
FrontRange Warmth Software programs are a effective integration of core IT service and support components.
Warmth Service &lifier Support is award-winning software built on greater than fifteen years and services information management experience and follows guidelines for help desks and sales departments. An entire help-desk software solution, Warmth helps in reducing costs while increasing operational efficiency.
Warmth, and it is modules the following, provide a effective and versatile software solution, and among the industry’s cheapest total costs of possession. A complete-featured, out-of-the-box support solution, Warmth is definitely an affordable, easy-to-use application.
Warmth Screenshots (click to enlarge):
10 Great Good reasons to Use Warmth Service &lifier Support:
1. Flexible help-desk software, simple to configure workflow automation, with no programmer.
Warmth software enables custom remaking to system, interface or workflow. Using HEAT’s Business Process Automation Module™ (BPAM), Warmth Texting Center, and AutoTasks, customers easily change and automate workflow and procedures including escalations, worker set-up, and alter processes. Each one is done rapidly and simply, with no programmer or help-desk software developer.
2. Fast time for you to benefit IT service management.
With Warmth software’s graphical interface for form design built on 15+ years experience of service management, clients obtain the Warmth help-desk system ready to go typically within 1-2 days.
3. Easy integration of web texting center, simply upgrading databases.
Warmth Texting Center rapidly and simply produces web services to create increase designs, customer records or service demands using third party tools. Warmth software may also pass data to the receiving web service instantly.
4. Automatic e-mail monitoring from it service demands.
Warmth software automates inbound and outgoing email communication, permitting better utilization of assets. E-mails are supervised according to key phrases to auto-generate service demands. Existing service demands are up-to-date based on customer reply.
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