Windows Help Desk phone #

March seventh, 2012 • Jamie Edwards •

We're ongoing to develop surface of our mobile applications, and dealing difficult to deliver a much better helpdesk experience to Home windows Phone. Therefore we are content to announce that Kayako Mobile for Home windows Phone 1.3 has become available available on the market. The update includes:

  • Unassigned tickets pivot view: If put forth the “options” pivot with an account now you can toggle both “My Tickets” and new “Unassigned Tickets” pivot.
  • Attach sketches to tickets: In addition to being in a position to attach photos, now you can attach line-sketches to tickets. This is often handy for illustration or taking signatures.
  • Enhanced ticket macro view: Now displayed by category having a reply contents preview.
  • Pin individual tickets towards the start screen: Now you can pin individual tickets (additionally to making Live tiles from departments and ticket search engine results) towards the start screen for convenient access.
  • Optional ‘light’ theme: For individuals who aren’t interested in whitened-on-black.

In addition to many other fixes and enhancements.

Obtain the Application

To see Kayako Mobile within the Home windows Phone Marketplace, click the button above, or look for Kayako. Top improve your existing application, open industry application in your.

Problems upgrading?

If you're upgrading from an early on form of Kayako Mobile and encounter issues after setting up the brand new version, please take away the application and re-install.

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