IBM Help Desk phone

Service desks are among the most significant aspects of IT procedures. Recording and processing finish-user service demands within an effective manner are absolutely critical. However, many Indian companies think it is costly, work intensive and hard to keep the amount of finish-user support their organisation must retain their edge against your competitors.

IBM knows that taking and rapidly solving finish-user service demands needs an very complex and frequently costly support infrastructure which needs constant support, ongoing maintenance, upgrading and labor force training. Using advanced technology, experienced support professionals and global service centres, IBM will help you improve resolution of occurrences and problems in the first call, enhance your finish users' productivity and lower your support costs.

The IBM Wise Business Consumer Support - service desk ticketing solution, constructed from the floor on an IT Infrastructure Library® (ITIL®) foundation, allows efficient incident and problem management having a cost-effective handled approach.

The IBM Advantage

Highlights

  • Fast and Greater Resolution – IBM's advanced technology and experienced specialists enable greater resolution of occurrences and problems in the beginning contact
  • Lower Costs – IBM's service desk technology provides foreseeable prices for lower finish-user support costs
  • Condition from the Art Infrastructure – IBM makes it possible for your organisation to leverage the advantages of a condition from the art IT infrastructure and tools without needing to manage them.

Related assets

Find studies, papers and briefs about this subject

NOTE: JavaScript is disabled inside your browser. SSI details are only accessible when JavaScript is enabled.



You might also like

Desk.com Demo: The All-in-one Customer Support System in
Desk.com Demo: The All-in-one Customer Support System in ...
HELP DESK with Joe 52: Bracketron NanoTek Stand
HELP DESK with Joe 52: Bracketron NanoTek Stand
AT&T AT&T CL4940 Corded Phone with Answering System, Backlit Display, Extra-Large Tilt Display/Buttons, Caller ID/Call Waiting and Audio Assist, White
CE (AT&T)
  • DSL Subscribers may need to us a DSL Filter
  • Caller ID/Call Waiting
  • Digital Answering System
  • Extra-Large Tilt Display
  • Backlit Display
  • Audio Assist®
  • Extra-Large Buttons
  • Extra-Loud Ringer
  • DSL Subscribers may need to us a DSL Filter
Mudder Mudder Desktop Cable Management System with Dual Ties(12 Pack/black)
Office Product (Mudder)
  • Sold in packs of twelve with best value.
  • Great gadgets for keeping your cables neat and organized. Make your desktop and office looked clean and tidy.
  • Perfect for power cords, USB cords, cell phone chargers, audio cables, headphones, FireWire cords, and more.
  • Portable to Carry and Easy to use: mount to a desk, wall, table or other flat surface with the best 3M adhesive tape.
  • Hold wires up to 0.25in (6.3mm) in diameter.
Plantronics Plantronics CS510 - Over-the-Head monaural Wireless Headset System - DECT 6.0
Wireless (Plantronics)
  • HIGH QUALITY HEADSET: Wideband audio quality with noise-canceling technology and enhanced Digital Signal Processing which makes voices sound clearer and more natural.
  • SUPERIOR RANGE: Wireless multitasking is easy with DECT 6.0 technology, allowing you to clearly communicate up to 350 feet away from your desk.
  • LIGHTWEIGHT DESIGN: Sleek design for the most comfortable and lightest DECT headset on the market and includes one touch controls to answer or end calls.
  • LONG LASTING BATTERY: Offers 9 hours of talk time and features an energy efficient adaptive power system to conserve battery life.
  • INCLUDES: Backed by a 1 year warranty and the box includes a monaural headset, over-the-head headband, charging base, base power supply, telephone interface cable...
[Newer Model]PChero® Call Center Dialpad Corded Telephone Desk Phone with Monaural Noise Cancellation Headset, PC Recording Function ideal for Small Offices and Home-based Agents
CE (PNCShop)
  • Easy to set up: Connects to existing standard telephone jack Durable construction and rigid design for greater longevity.
  • Simply Operation: The is a fully functioning single-line telephone with conveniently arranged controls to help you work smarter. Press the on/off button once to...
  • User-Friendly Controls: On/off, microphone mute, flash and redial buttons make it easy to dial and answer calls; In-use LED and mute indicators provide excellent...
  • Be more Efficiency: An extension jack allows connection to a second phone or modem; Recording jack connects to a recording device for call monitoring purposes; The...
  • The Newer Model with Noise Cancellation, PC Recording Functions; Ideal for Phone sales, Telephone Counseling Services, Insurance, Hospitals, Banks, Telecom operators...
Plantronics Plantronics CS540 Office Wireless Headset with Handset Lifter
Wireless (Plantronics)
  • HIGH QUALITY HEADSET: Wideband audio quality with noise-canceling technology and enhanced Digital Signal Processing to make voices sound more clear and natural.
  • HANDS FREE LIFTER: Includes Plantronics HL10 Handset Lifter that enables remote call answering by automatically lifting the handset and returning to the cradle at...
  • LIGHTWEIGHT DESIGN: Sleek design for the most comfortable and lightest DECT headset on the market and includes one touch controls to answer or end calls.
  • LONG LASTING BATTERY: Offers 7 hours of talk time and features an energy efficient adaptive power system to conserve battery life.
  • INCLUDES: Backed by a 1 year warranty and the box includes a headset, over-the-head headband, charging base, base power supply, fit kit instruction card with extra...

Copyright © . All Rights Reserved