Blackberry Smartphone Help Desk

responsive helpdeskBecause we think that response speed is important for excellent customer care, we needed to make certain that our customers (including ourselves) come with an chance to resolve a ticket everywhere, we did this:

  • We produced the mobile form of the helpdesk UI. There's a brand new approach in website design known as "responsive website design", that people applied. It allows you've got a single form of the site for each possible device, slightly altering the look based on the device qualities (mostly the screen width).
  • We built a local .

We have put lots of effort to re-work the tickets list, the login screen, check in page and also the understanding base, and today it appears and works perfectly on the smartphone. To take a look you need to simply open your Helpdesk instance inside your phone's browser. apple iphone, Android, Home windows Phone, Rim take your pick, it really works perfectly in it all.


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